Transforming Event Experiences Through Technology

Everyone jumps at the opportunity to attend “The Big Game” or a multitude of other corporate sponsored events around the country, but what is often overlooked is the backend effort given to ensure the success of each and every one of these occasions.

Here at Hackd, we love to host events. You may have attended a Colts game in our Lucas Oil Stadium suite, an Atlanta Falcons game in our field-level suite at the new Mercedes Benz Stadium, or cheered on the Nashville Predators as they took the ice inside Bridgestone Arena. With so many amazing hosting opportunities, you may be wondering how we are able to manage all these events and attendees at various locations.

Let me introduce to you “Suite Solutions” by Hackd. Would you like to have visibility into your event attendees with a more automated process? Would you like to see an accurate ROI for each event you host? We had those same questions and were able to develop a system that provides all the answers.

Suite Solutions was developed entirely within the Salesforce Platform.  Below I will walk you through the process to run your next event like a boss.

Step 1 – Log into the Suite Solutions App, built on Salesforce, from any device in the office or out in the field.

Step 2 – Select an Event or Add a New Company Event

Step 3 – Select Event Attendees based on Qualified Opportunities from your Salesforce CRM.

Step 4- View Status – Requested, Scheduled, Declined, Canceled. Here you can manage the status of each attendee.

Step 5 – Check In. When the invitee arrives to the event, they are Checked-In through Suite Solutions.

Step 6 – Send an automated email campaign from Marketing Cloud as a follow up. Before and after your event, an email is sent out from Suite Solutions and analytics are visible to you in real-time.

Step 7 – Event ROI. Using Salesforce Einstein Analytics you can evaluate your ROI for each event based on the opportunities and closed deals.

Pretty suite, right?

Transform your next event through Salesforce Technology and Hackd’s Suite Solutions.

Elizabeth Leland - Director of Business Development and Partner Alliences